Operator Assistance H24 Montoro (AV)

TN Service chooses a figure with experience (e.g., an ex mechanic) to join the team as Service operator H24 for the headquarters in Montoro (AV). The figure, both autonomously and as part of a team, will receive the customer’s rescue calls and manage the initial phase of support to the driver in order to solve the problem at a distance, where possible.
If a failure is discovered, the Road Assistance service, which coordinates mobile workshops and resources, will be activated.
Basic knowledge of the English language as a second language (French, Russian, Serbian, Ukrainian, Romanian).

They have to deal with:

  • Take and manage customer service calls
  • Make use of the Roadside Assistance program

Important Requirements:

  • A working knowledge of the industry (mechanical truck)
  • Extensive industry knowledge (mechanical knowledge)
  • Natural tendency for teamwork
  • A high level of proficiency in the English language

More requirements:

  • Other language skills: fluency in Romanian, Ukrainian, Serbian, French, and Russian are also assets
  • Ability to work alone as well as organizational abilities
  • Computer skills

Other important Requirements

  • Previous experience in truck area

Employment contract

  • Employee, full time
  • Employee contract is based on experience level

Headquarters:

  • Campania: Montoro (AV)

Qualification:

  • Truck

Submit your application for this position

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